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3-11 Research for Service Analysis
Sample Contents of a Transfer Package. The table of contents of a sample transfer package developed as part of the Research for Service Analysis for an FAA acquisition is provided below. Note that many of the included artifacts have important HF content based ...
3-12 Research for Service Analysis
Research for Service Analysis: Conclusion Triggers. Research for Service Analysis is triggered by identification of an operational need or opportunity to improve performance. In order to help ensure that an acquisition meeting such an operational need will be...
4-1 Service Analysis and Strategic Planning
Service Analysis and Strategic Planning (SASP) is the first stage in the formal AMS process once a proposed acquisition investment has been approved for evaluation by the FAA Joint Resources Council. In this stage the HF aspects of operational needs, shortfa...
4-2 Service Analysis and Strategic Planning
HF Involvement. SASP indicates: “The service organization or program office, facilitated by the Human Factors Division (ANG-C1), should address HF as early as practical to minimize technical, programmatic, and operational risk. In order to assess the appropria...
4-4 Service Analysis and Strategic Planning
HF Aspects of Shortfalls. There are many types of shortfalls that should be considered, such as missing functionality, bad business process, data coming from a source that is not a trusted source (authoritative or approved replicated sources), data availabilit...
4-5 Service Analysis and Strategic Planning
HF Aspects of Concept Changes. This effort focuses on the specification of changes in the operational concept that encompass an explicit set of use cases and scenarios. This requires participation in meetings discussing use cases, reviewing use case outlines a...
5-1 Concept & Requirements Definition
The Concept & Requirements Definition (CRD) Stage of the Acquisition Management System (AMS) process begins with: Contacting ANG-C1 for guidance and determining whether it is appropriate to appoint a Preliminary FAA HF Coordinator (FAA HFC) The Preliminary F...
5-3 Concept & Requirements Definition
Conduct HF Assessments to Support Refinement of Concepts. As indicated in crdguidelines.pdf (faa.gov): “The alternatives developed during the CRD phase will be high-level concepts, and thus referred to as preliminary alternative descriptions.” These alternati...
5-2 Concept & Requirements Definition
Conduct HF Assessments to Support Refinement of Operational Shortfalls. During the CRD phase, HF updates are provided to finalize the shortfall analysis (a qualitative assessment of any human performance gaps where they exist and quantification of the human pe...
5-4 Concept & Requirements Definition
HF Assessments to Support Development of Solutions and Requirements. The analysis of solutions and requirements needs HF input regarding task allocations, along with completion of a function analysis focused on the performance of the operator and on interactio...
5-5 Concept & Requirements Definition
HF Input to Preliminary Program Requirements Document. During CRD, the Preliminary FAA HFC will interact with the FAA Systems Engineering Management Team to create the preliminary Program Requirements Document (PRD). This includes providing HF Critical Operati...
6-1 Investment Analysis
The Investment Analysis (IA) stage of the Acquisition Management System (AMS) process consists of two sub-stages: Initial Investment Analysis and Final Investment Analysis. The Initial Investment Analysis begins with designating an FAA HF Coordinator (FAA HF...
6-2 Investment Analysis
Creation of Human Factors Working Group (HFWG). The role of the HFWG is to assure that all HF issues and concerns are identified and successfully addressed during the course of solution development. The HFWG may include the FAA HFC, operator representation, In...
6-3 Investment Analysis
HF input for Substages of Investment Analysis. The HF input is provided for both the initial and final stages of IA. Initial Sub-Stage of IA. The role of the FAA HFC during the initial stage of IA is to: analyze HF impacts of each alternative or to supervise ...
Appendix A. References & Resources
Acquisition Program Baseline (APB) https://fast.faa.gov/docs/apbtemplate.docx Acquisition Management Policy Section 4.7 Human Factors https://fast.faa.gov/docs/acquisitionManagementPolicy/AcquisitionManagementPolicy4.7.pdf#nameddest=policy4_7 AFI-1 https...
4-3 Service Analysis and Strategic Planning
HF Aspects of Operational Needs. The FAA document “Guidelines for Service Analysis & Strategic Planning (SASP) and Concept & Requirements Definition (CRD)” indicates that, as part of SASP (Service Analysis and Strategic Planning): “Using a service-level ap...
5-6 Concept & Requirements Definition
Preliminary FAA Integrated HF Program (FAA IHFP). One of the products of CRD produced by the preliminary HFC is a preliminary FAA IHFP. The recommended format and content is available at FAA IHFP. This document includes: Purpose, scope, and objectives of th...
7-1 Solution Implementation
FAA HF Coordinator (FAA HFC) Responsibilities. In support of the implementation based on the Solution ConOps and requirements, the FAA HF Coordinator is responsible for: Conducting HF activities or overseeing their completion by a contractor (see the follow...
7-2 Solution Implementation
General FAA HF Coordinator (HFC) Responsibilities. In the previous sections, the role of the FAA HFC prior to the award of a contract for Solution Implementation (SI) has been described. The FAA HFC continues to play an important role during SI, tailored to ma...
7-3 Solution Implementation
Team Formation (HFC) Responsibilities. The FAA HFC plays several roles in Solution Implementation (SI): Step 1. Adding the SI Contractor HFC to the Human Factors Working Group and revising the membership of that group as needed Step 2. Providing members fo...