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7-4 Solution Implementation

Monitoring and Coordinating Contractor and Support Team Activities. The FAA HFC plays several roles in SI:

  • Step 4. Monitoring the contractor HF activities
  • Step 5. Coordinating with the Safety and Training Groups
  • Step 6. Coordinating with FAA Program Management and SE on the HF Coordinator role on the project with respect to the Responsible, Accountable, Support, Consult, Inform (RASCI) matrix
  • Step 7. Coordinating briefings by the HF specialist(s) involved in Research for Service Analysis and earlier AMS stages to the Contractor HFC and SE team about lessons learned during these earlier stages regarding design recommendations for the Graphical User Interface (GUI)/CHI and the associated software functionality, workflow and procedures, including compatibility with the broader hardware and software environment. Note that this broader environment includes:
    • Acoustic noise and vibration
    • Space for personnel, their movement, and their job aids and equipment
    • Safe and efficient equipment configurations, facility design, and working environments
    • Protection from chemical, biological, toxicological, radiological, thermal, mechanical, electrical, and electromagnetic hazards
    • Illumination commensurate with anticipated visual tasks.

Note that it is important for the FAA HFC to manage the timing and nature of such briefings. The goal is to convey lessons learned relative to the design alternatives that are under consideration by the SI in order to help inform decisions by the SI regarding the CHI and supporting software/hardware functions and associated procedures. The goal is not to stifle the expertise and creativity of the SI as a source of “fresh eyes” regarding the generation and evaluations of potentially effective design solutions.