# 3-6 Research for Service Analysis

**Sample Requirements in ISR Checklist.** There are a number of requirements in the [<span style="color: rgb(53, 152, 219);">ISR Checklist (FAA network user only)</span>](https://my.faa.gov/org/linebusiness/ato/safety/isd.html) that can be addressed in the Research for Service Analysis. Examples are provided below.

Item # 6.1.1 Have **human factors requirements, plans, analyses, and verifications been determined and documented** for the product in accordance with the <span style="color: rgb(53, 152, 219);">[FAA Human Factors Acquisition Job Aid](https://fast.faa.gov/docs/HFAcqJobAid.doc), [FAA Human Factors Design Standard (HF-STD-001B)](https://hf.tc.faa.gov/publications/2016-12-human-factors-design-standard/)</span>, <span style="color: rgb(53, 152, 219);">[Human Factors Engineering Requirements (HF-STD-004A)](https://hf.tc.faa.gov/publications/2016-09-human-factors-engineering-requirements/HF-STD-004A.pdf)</span>, <span style="color: rgb(53, 152, 219);">[FED-STD-795, Uniform Federal Accessibility Standards (UFAS)](http://everyspec.com/FED-STD/FED-STD-795_9884/)</span>, and other appropriate standards and conventions?

6.1.2 Have **usability issues and human factors risks** for all user (e.g., operators, maintainers, supervisors, administrators) populations been addressed for all intended sites?

Item # 6.1.3 Have the **human-system performance studies and analyses** (such as those related to workload, training, functional design, computer-human interface, staffing, safety and health, special skills and tools, work space, automation functions/roles, displays and controls, information requirements, display presentation, visual/aural alerts, input/output devices, communications, procedures, anthropometrics, documentation, and environment) been conducted to identify, document, and resolve/mitigate human factors issues?

Item # 6.1.6 Have steps been taken to **identify, eliminate, reduce, or mitigate the sources of human error** with the highest risks (combination of likelihood, severity, detection, and recovery)?

See additional HF criteria in Items 6.1.4, 6.1.5, 6.3.1, 8.4.2 and 8.6.10 of the [<span style="color: rgb(53, 152, 219);">ISR Checklist (FAA network user only)</span>](https://my.faa.gov/org/linebusiness/ato/safety/isd.html).